FAQs


HOW DO I CREATE AN ACCOUNT?

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You can create an account by using a social sign in or enter your own email and password of your choice.

For social sign in, click on the Facebook or Google icon in the registration page. Depending on whether you are ‘signed in’ to the provider, you may be prompted to sign in and allow permissions. If you are signed in already, your account will be automatically created using the email, forename and surname from the social provider. It’s as easy as that!

If you want to specify your own email and password, follow the link to ‘Create Account’ and enter your details in the page – confirming email and password in the fields provided.

You will then be sent an email with a secure link to click and ‘confirm email’. Click on this link, then sign in with email and password, complete your Preferences and your new I / AM account is ready to go!

I HAVEN’T RECEIVED THE CONFIRMATION EMAIL?

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I CAN’T CLICK ON THE LINK IN THE CONFIRMATION EMAIL?

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I’VE TRIED EVERYTHING AND NOTHING WORKS. HELP?

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